"Basics of Hospitality for beginners" is a comprehensive introductory guide tailored for beginners entering the field of hotel management. Covering the fundamental principles of hospitality, customer service, operations, and management techniques, this book serves as a roadmap for individuals seeking to understand and excel in the dynamic world of hospitality. Introduction to Hospitality Industry: Provides an overview of the hospitality industry, its evolution, and its significance in the global economy. With practical examples, case studies, and industry insights, "Basics of Hospitality for beginners " equips aspiring hoteliers with the knowledge and skills needed to embark on a successful career in hotel management. Whether you're a student, entry-level professional, or career changer, this book serves as an invaluable resource for understanding the intricacies of the hospitality industry and navigating its dynamic landscape.
The author comes with enriched experience of 22 years having worked both in India & Abroad in Hotels, Resorts, Airport & Travel and Tourism Industry In brands like Oberois, ITC Hotels, Sarovar Hotels, South Hall Travels ( London), and many more. Started initial stage of career from The Oberois New Delhi in the Front Office Department and later Promoted to the Trident Gurgaon, having worked in Front Office Department, Human Resource & Training and moved up the ladder as General Manager and later as Corporate General Manager. Honoured with Doctorate PHd in Hospitality Management from Cambridge University, completed BSc in Hotel Management from NCHMCT, Post Graduate Diploma in Travel& Tourism from IGNOU and MBA in Human Resource & Industry Relations from Sikkim Manipal University.
